Privacy Policy

Effective Date: June 2026

Linchpin Safety Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act.

For the purpose of applicable data protection legislation, the Data Controller is:

Company Name: Linchpin Safety Ltd

Contact Email: matthew@linchpinsafety.co.uk

1. Information We Collect & Why We Process It

We only collect and process personal data where we have a lawful basis to do so.

Website Analytics & Security

When you visit this website, it is hosted by Squarespace, which automatically collects personal information to power our site analytics and securely serve the website. This includes:

  • Information about your browser, network, and device.

  • Web pages you visited prior to coming to this website.

  • Your IP address.

  • Details about your use of this website (including clicks, internal links, pages visited, scrolling, searches, and timestamps).

Lawful Basis: Legitimate Interests (to maintain website security, monitor site performance, and improve our services).

Data Recipient: This information is shared with Squarespace, our website analytics and hosting provider.

Form Block Submissions, Enquiries, & Proposals

When you submit information to this website via a webform, or contact us directly regarding our services, we collect the data requested to respond to your inquiry. For proposals, estimates, and client onboarding, this includes:

  • Your Name

  • Phone Number

  • Email Address

  • Business details (such as project scope, sector, and operational details)

 Lawful Basis: Performance of a Contract (or taking steps at your request prior to entering into a contract).

Data Storage: This information is processed and stored securely through our use of the Squarespace platform and our secure internal business systems.

2. Cookies & Tracking Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Necessary & Required Cookies: These are always used, allowing Squarespace, our hosting platform, to securely serve this website to you.

Analytics & Performance Cookies: These are used on this website only when you acknowledge and accept our cookie banner. We use these cookies to view site traffic, activity, and user behaviour.

You can manage or opt-out of cookies at any time through your browser settings or by modifying your preferences on our website's cookie consent banner.

3. Data Retention: How Long We Keep Your Information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements:

Enquiry data (where no contract is signed): Retained for 12 months from the date of last contact before secure deletion.

Client and Contract data: Retained for 7 years following the termination of our contract to comply with UK legal and tax requirements.

Analytics data: Retained in an aggregated, anonymous format via Squarespace according to their platform standards.

4. Your Legal Rights Under UK GDPR

Under data protection laws, you have significant rights regarding your personal data. You have the right to:

Request access to your personal data (a "data subject access request").

Request correction of any incomplete or inaccurate data we hold about you.

Request erasure of your personal data where there is no good reason for us continuing to process it.

Object to processing of your personal data where we are relying on a legitimate interest.

Request restriction of processing your personal data.

Withdraw consent at any time where we are relying on consent to process your data (such as for analytics cookies).

If you wish to exercise any of these rights, please contact us at GDPR@linchpinsafety.co.uk. We will respond to all legitimate requests within one month.

5. Third-Party Links & Platform Safety

Our website is built using Squarespace. Squarespace collects personal information when you visit this website to run, protect, and improve its platform and services. You can read more about how Squarespace uses your data in their official Privacy Policy: https://www.squarespace.com/privacy

6. How to Complain

If you have any concerns or complaints about our use of your personal information, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance at Complaints@linchpinsafety.co.uk

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